A collection agent who says that he’s working for Loan Depot in Texas keeps calling me. But I’ve never taken a loan from that company. What should I do?
Don’t pay. Ask the collection agent to send you a debt validation letter. They are legally required to provide the details of the loan they say you have taken. If you are not convinced by the information in the debt validation letter, request more details. Here are some sample letters provided by the Consumer Financial Protection Bureau.